I recently received a notice from Prudential to remind me that my buildings insurance was due for renewal at the end of the month, this is quite normal of course, but I was staggered by the new premium.
Bearing in mind that I have had this insurance with the Prudential for at least six years and have never made a claim against the policy, I was amazed to learn that the renewal premium would be £420.00!
I hastily shopped around and found that there are many discounted offers available for this cover and found a like for like policy for less than £300 was being offered by several insurance companies. Customising the policy to suit my current needs ensured a further saving.
I had intended to go back to the Prudential and allow them to explain the reasons for the increase in premium, but later considered that as an existing customer of the company, they should be offering me their best deal. And so I duly took out the insurance with another company.
It is about time that insurance and financial institutions looked after their existing customers and made sure that these clients are getting the best deal possible, instead of offering huge discounts to attract new business and ignoring and over charging their current customers to compensate.
0 comments so far
There are no comments for this post yet. Why not be the first by filling out the form below.